If you have experienced any kind of harm, abuse or violence in an equestrian setting, we are here to help.
If it is an emergency, always call 999.
Everyone’s journey is different
You don’t have to face this alone. We are here to stand alongside you – offering independent, confidential support when you need it.
As a victim–survivor you deserve a safe place to be heard and treated with respect. We take your experience seriously and recognise the courage it takes to speak up.
You remain in control. We can help you understand your options, talk through what feels right for you, and help you to access support at your pace.
How we can help
Our confidential support is available 8.30 AM - 4.30 PM, Monday-Friday. You can communicate with you over email or telephone, whichever way is most comfortable for you.
You can talk to us about a situation that is happening currently, or that has happened anytime in the past.
Our safeguarding specialists are on hand to discuss:
When you talk to us, we can provide:
If you are a victim–survivor of abuse or other crimes, we can provide additional support including:
We understand that reporting to authorities can be overwhelming and will not be the right path for everyone. We will never pressure you to report your experiences.
If you report a situation where a child or vulnerable person is in immediate danger, our safeguarding team may be required to share information with relevant authorities as part of their statutory duties.
What happens when you contact us?
Our support is run by safeguarding specialists, who are committed to protecting your privacy.
You contact EQUISS by clicking the 'report a concern' button above or emailing helpcentre@equiss.org.uk
The information you share goes to our secure case management software, which is only accessed by trained safeguarding professionals.
You are assigned a Caseworker who will maintain contact with you through your support journey with EQUISS.
Your Caseworker listens to you and provides a safe space to talk.
Your Caseworker discusses your options, without pressuring you to report or take action.
You receive specialist support that is tailored to your needs.
We promise:
- A safe and confidential space to talk and be heard
- Clear information about your options, without pressure to report or take action
- Secure storage of your data, held only for as long as necessary
- Safe and discreet contact methods that work with your needs
Who will I be talking to?
Our confidential support line and advocacy service is operated by safeguarding specialists.
If you have experienced sexual abuse, we will assign a member of our team who is a qualified Independent Sexual Violence Adviser (ISVA) to be your Caseworker.
If you have experienced domestic abuse, we will assign a member of our team who is a qualified Independent Domestic Violence Adviser (IDVA) to be your Caseworker.
Discover more about our team and their professional experience here.
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